Purchase With Confidence
Once you have made your purchase, we will confirm the details. Each Luxe wedding ring is free of manufacturing defects and inspected by experts before sending it to you. Free shipping is available within the United States, or if you’re in a hurry, you can upgrade to overnight shipping.
You are confident moving forward in your marriage. Be confident purchasing with Luxe! Because we stand by the distinction and sheer exquisiteness of every ring you design with us.
Luxe rings are completely customizable to any degree. You can create an original ring that nobody else has. It only takes 3 easy steps to design your dream ring. Start by choosing your preferred metal and finishing. Next, adjust the dimensions to your size and desired appearance. Finally, have fun finishing your ring with a personal engraving that is special and meaningful to you.
After you have customized your ring and placed your order, we will send you a ring sizer to confirm your ring size. Follow the guidelines, and one of our ring specialists will contact you via email to ensure that you have the right size and keep you updated. Then we will craft your custom ring within 5 to 6 weeks and mail it out to you.
We guarantee that every Luxe ring is free of production flaws, and our specialists examine and seal each ring before mailing it to you. You’ll find our Certificate of Authenticity, which attests to using precious metals and gems in your ring within your jewelry box.
We will provide a refund for returned items within 30 days after the delivery date if you are unhappy with your purchase for any reason. Once your refund request has been approved, we’ll send you a return mailing label. Therefore, you can anticipate a refund in the next one to two weeks after we have received and evaluated your ring.
After receiving your ring, we will assist you if you need to modify the size. Please get in touch with Luxe within 30 days of the product delivery to discuss your desire for a new size. We will adjust or remake your ring to a different size for a nominal cost. Any stone-set ring being returned or exchanged will be given a specific quote for each metal.